Terms & Conditions

Terms and Conditions

Updated: June 2026

Welcome to AI LeadFlow Africa, a platform owned and operated by Micyems Global Support ("Company," "we," "our," or "us").

These Terms and Conditions govern your access to and use of the AI LeadFlow Africa website, applications, software, products, and services.

By accessing, registering for, or using our services, you agree to be legally bound by these Terms and Conditions. If you do not agree, you should not use our services.

Agreement to Terms

By accessing, registering for, or using our services, you agree to be legally bound by these Terms and Conditions. If you do not agree, you should not use our services.

Definitions

For the purpose of these Terms:

PlatformRefers to AI LeadFlow Africa.
CompanyRefers to Micyems Global Support.
UserRefers to any individual, business, organization, agency, or entity using the platform.
ServicesRefer to all products, software, applications, websites, AI tools, CRM tools, marketing automation services, and related features provided through the platform.

Eligibility

To use our services, you must:

  • Be at least 18 years old
  • Have the legal authority to enter into binding agreements
  • Provide accurate registration information
  • Comply with all applicable laws and regulations

Businesses registering on behalf of organizations confirm they have authority to act on behalf of that organization.

Account Registration

Users are responsible for:

  • Maintaining the confidentiality of account credentials
  • Providing accurate and complete information
  • Updating account information when necessary
  • Restricting unauthorized access to their account

Users are solely responsible for activities conducted under their accounts.

Platform Services

AI LeadFlow Africa provides services including but not limited to:

  • Lead Generation
  • Marketing Automation
  • CRM Management
  • Social Media Management
  • Advertising Management
  • AI Content Generation
  • Landing Page Creation
  • Analytics and Reporting
  • Business Growth Solutions

We reserve the right to modify, suspend, or discontinue any feature without prior notice.

Subscription Plans & Billing

Certain services require paid subscriptions.

Available plans may include:

  • Free Plan
  • Starter Plan
  • Professional Plan
  • Agency Plan
  • Enterprise Plan

Subscription fees are billed according to the selected plan. Users authorize recurring charges where applicable. Failure to make payment may result in suspension or termination of services.

Payment Terms

Payments may be processed through authorized third-party payment providers.

Accepted payment methods may include:

  • Paystack
  • Flutterwave
  • Monnify
  • Bank Transfer
  • Other approved methods

Users agree to provide accurate payment information. The Company is not responsible for failures caused by third-party payment processors.

Refund Policy

Subscription payments are generally non-refundable unless otherwise required by applicable law.

Refund requests may be reviewed on a case-by-case basis.

Approved refunds will be processed according to the policies of the applicable payment provider.

User Responsibilities

Users agree not to:

  • Violate any applicable laws
  • Engage in fraudulent activities
  • Upload malicious software
  • Distribute spam
  • Infringe intellectual property rights
  • Access unauthorized systems
  • Use the platform for illegal purposes
  • Harass, abuse, or harm others

Any violation may result in suspension or permanent termination.

Social Media & Third-Party Integrations

Users may connect third-party platforms including:

  • Facebook
  • Instagram
  • LinkedIn
  • TikTok
  • Google
  • YouTube
  • WhatsApp

Users acknowledge that:

  • Third-party services operate independently
  • Availability of integrations may change
  • The Company is not responsible for actions taken by third-party providers

Use of third-party services is subject to their respective terms and policies.

AI-Generated Content

The platform may generate content using artificial intelligence technologies.

Users acknowledge that:

  • AI-generated content may contain inaccuracies
  • Users remain responsible for reviewing and approving generated content
  • The Company does not guarantee business outcomes from AI-generated recommendations

Users assume responsibility for the use of AI-generated materials.

Intellectual Property

All platform content including:

  • Software
  • Source Code
  • Designs
  • Logos
  • Trademarks
  • Graphics
  • Features
  • Documentation

remain the exclusive property of Micyems Global Support unless otherwise stated.

Users may not:

  • Copy
  • Modify
  • Distribute
  • Reverse engineer
  • Resell
  • Reproduce

any part of the platform without written authorization.

User Content

Users retain ownership of content submitted to the platform.

By submitting content, users grant the Company a limited license to:

  • Store
  • Process
  • Display
  • Analyze

such content solely for providing platform services. Users are responsible for ensuring they have rights to submitted content.

Data Protection

We implement reasonable security measures to protect user information.

However, users acknowledge that:

  • No system is completely secure
  • Internet transmissions may be vulnerable
  • The Company cannot guarantee absolute security

Users should take reasonable precautions to protect their credentials and data.

Service Availability

We strive to maintain reliable service availability.

However, we do not guarantee:

  • Uninterrupted access
  • Error-free operation
  • Continuous availability

Maintenance, upgrades, or technical issues may occasionally affect service availability.

Limitation of Liability

To the fullest extent permitted by law:

Micyems Global Support shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Loss of profits
  • Loss of data
  • Business interruption
  • Marketing losses
  • Advertising losses

arising from the use of the platform. Users use the platform at their own risk.

Indemnification

Users agree to indemnify and hold harmless Micyems Global Support, its employees, officers, affiliates, and partners from claims, damages, losses, liabilities, and expenses resulting from:

  • User actions
  • User content
  • Violation of these Terms
  • Misuse of the platform

Termination

We reserve the right to suspend or terminate accounts for:

  • Breach of Terms
  • Fraudulent activities
  • Non-payment
  • Security concerns
  • Illegal activities

Termination may occur without prior notice where necessary to protect the platform or users.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Any disputes arising under these Terms shall be subject to the jurisdiction of competent courts in Nigeria.

Changes to Terms

We may modify these Terms from time to time.

Updated versions will be published on our website.

Continued use of the platform after changes become effective constitutes acceptance of the revised Terms.

Contact Information

For questions regarding these Terms and Conditions, please contact:

AI LeadFlow Africa

Powered by Micyems Global Support

Helping businesses grow through technology, automation, and artificial intelligence.