Privacy Policy

Privacy Policy

Last Updated: June 2026

Welcome to AI LeadFlow Africa, a platform owned and operated by Micyems Global Support ("Company," "we," "our," or "us").

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and protect information obtained from users of our website, applications, products, and services.

By accessing or using AI LeadFlow Africa, you agree to the terms outlined in this Privacy Policy.

Information We Collect

Personal Information

We may collect the following information when you register or use our services:

  • Full Name
  • Email Address
  • Phone Number
  • Business Name
  • Business Registration Number
  • Company Address
  • Billing Information
  • Payment Information
  • Profile Information

Business Information

When using our business services, we may collect:

  • Company Details
  • Industry Information
  • Marketing Campaign Data
  • Customer Relationship Data
  • Business Analytics Data
  • Website and Social Media Information

Social Media Data

When you connect social media accounts to our platform, we may access information permitted by the connected platform, including:

  • Account Name
  • Profile Information
  • Business Pages
  • Advertising Accounts
  • Campaign Data
  • Analytics Data

Access is granted only with your authorization.

Automatically Collected Information

We may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Location Information
  • Usage Data
  • Website Activity
  • Cookies and Tracking Information

How We Use Your Information

We use collected information to:

  • Create and manage user accounts
  • Provide platform services
  • Process transactions
  • Manage subscriptions
  • Improve platform performance
  • Generate reports and analytics
  • Deliver customer support
  • Provide AI-powered marketing services
  • Send service notifications
  • Prevent fraud and unauthorized access
  • Comply with legal obligations

AI Services and Data Processing

AI LeadFlow Africa uses artificial intelligence technologies to provide:

  • Marketing recommendations
  • Ad copy generation
  • Content creation
  • Lead analysis
  • Campaign optimization

Information processed through AI tools is used solely to deliver requested services and improve platform performance.

We do not sell user-generated content to third parties.

Sharing of Information

We do not sell your personal information.

We may share information only in the following situations:

Service Providers

Trusted providers supporting:

  • Cloud Hosting
  • Payment Processing
  • Email Delivery
  • SMS Services
  • Customer Support
  • Analytics Services

Business Integrations

When you connect third-party platforms such as:

  • Facebook
  • Instagram
  • Google
  • TikTok
  • LinkedIn
  • WhatsApp

Information may be exchanged according to the permissions you authorize.

Legal Requirements

We may disclose information when required by:

  • Law
  • Court Orders
  • Government Authorities
  • Regulatory Agencies

Payment Information

Payments are processed through secure third-party payment providers.

Supported providers may include:

  • Paystack
  • Flutterwave
  • Monnify

We do not store complete credit card or payment card information on our servers.

Data Security

We implement industry-standard security measures including:

  • SSL Encryption
  • AES-256 Data Encryption
  • Secure Authentication
  • Access Controls
  • Firewalls
  • Audit Logs
  • Continuous Monitoring

While we strive to protect your information, no system can guarantee absolute security.

Data Retention

We retain information only as long as necessary to:

  • Provide services
  • Fulfill contractual obligations
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

When no longer required, information will be securely deleted or anonymized.

Cookies and Tracking Technologies

We use cookies and related technologies to:

  • Improve user experience
  • Remember user preferences
  • Analyze platform performance
  • Enhance security
  • Provide personalized experiences

Users may manage cookie preferences through browser settings.

User Rights

Depending on applicable laws, users may have the right to:

  • Access personal information
  • Correct inaccurate information
  • Delete personal information
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent

Requests may be submitted through our support channels.

Children's Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect information from children without parental consent.

International Data Transfers

Information may be processed and stored in various countries where our service providers operate.

We take appropriate measures to ensure information remains protected regardless of processing location.

Compliance

AI LeadFlow Africa is committed to complying with applicable privacy regulations including:

  • Nigeria Data Protection Act (NDPA)
  • General Data Protection Regulation (GDPR) where applicable
  • Other applicable privacy and data protection laws

Third-Party Links

Our platform may contain links to third-party websites and services.

We are not responsible for the privacy practices of external websites.

Users should review the privacy policies of those third parties.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective upon publication on our website.

Users are encouraged to review this page regularly.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

AI LeadFlow Africa

Powered by Micyems Global Support

Protecting your privacy while helping your business grow through technology and innovation.